Terms & Conditions

Terms of Service

OVERVIEW
This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder, including the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require publishing the rules, regulations, privacy policy, and Terms of Use for accessing or using www.ghirani.com.

The domain name www.ghirani.com (hereinafter referred to as "Website") is owned and operated by Mansij Shopping Retails Solutions LLP, a company incorporated under the Limited Liability Partnership Act, 2008 with its registered office at Saket, Nandgram, Majhaulia, Khabra, Muzaffarpur - 843146 (hereinafter referred to as "Ghirani").

By using the Website and services, you agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"), including additional policies referenced herein. If you transact on the Website, you shall be subject to the applicable policies for such transactions. By mere use of the Website, you shall be contracting with Mansij Shopping Retails Solutions LLP, and these Terms shall constitute your binding obligations.


ONLINE STORE TERMS
    • By accessing the Website, you confirm that you are of legal age as per applicable laws or have obtained parental/guardian consent for using this Website.
    • Our products and services must not be used for any illegal or unauthorized purpose.
    • Any breach or violation of these Terms will result in immediate termination of services.


USER ACCOUNT & REGISTRATION
    • You may create an account for placing orders. You are responsible for maintaining the confidentiality and security of your account credentials.
    • You agree to provide accurate and current information. If found otherwise, we reserve the right to terminate your account.
    • You are responsible for all activities under your account, including unauthorized access due to negligence.


MEMBERSHIP ELIGIBILITY
    • Use of this Website is permitted only to individuals who can form legally binding contracts under Indian Contract Act, 1872.
    • Minors under the age of 18 are not allowed to register or transact unless supervised by a legal guardian.
    • We reserve the right to terminate any membership that violates these conditions.


COMMUNICATIONS
    • By using the Website or sending communications, you consent to receive electronic communications from us periodically.
    • We may communicate with you via email, SMS, or other means regarding updates, offers, or required legal notices.


CHARGES & PAYMENT TERMS
    • Membership on the Website is free for browsing and purchasing.
    • Prices of products and shipping charges are subject to change without notice.
    • We reserve the right to refuse or cancel any order at our discretion.
    • Any refunds will be processed using the original payment method.


SHIPPING & DELIVERY
    • Orders will be shipped within the timeframe as specified.
    • Tracking details will be provided upon dispatch.
    • If a package is received in a damaged condition, it must be reported within 48 hours of delivery.
    • Risk of loss and title for products pass to the customer upon delivery to the shipping carrier.


RETURNS & EXCHANGES
    • Returns are accepted only for defective or incorrect products within the specified period.
    • Customized products are non-returnable unless they are defective.
    • Refunds are processed upon verification of the return.
    • Reverse pickup services may be available depending on your location.
    • If a promotional discount was applied, the refund will be based on the net amount paid.

COUPONS & PROMOTIONAL OFFERS
    • Coupons are valid for a limited period and cannot be combined with other offers.
    • Coupons cannot be exchanged for cash or transferred to another user.
    • The company reserves the right to cancel any orders where a coupon has been misused.


PRODUCTS & SERVICES
    • Some products may be available exclusively online and in limited quantities.
    • We strive to display accurate product images, but actual colors may vary based on your screen settings.
    • We reserve the right to discontinue or modify products without prior notice.


INTELLECTUAL PROPERTY RIGHTS
    • All content, including text, images, logos, and designs on this Website, is the property of Ghirani and is protected by copyright and trademark laws.
    • You may not copy, distribute, or reproduce any part of this Website without express written permission.


DATA PRIVACY & SECURITY
    • Your use of the Website is also governed by our Privacy Policy.
    • We ensure that your data is stored securely and used only for service-related activities.
    • You must not misuse any data or breach the security measures of the Website.


CANCELLATION POLICY
    • Orders can be canceled before shipment. Once dispatched, cancellation is not possible.
    • Refunds for canceled orders will be processed within 3 working days.
    • We reserve the right to cancel orders due to incorrect pricing, fraudulent transactions, or stock unavailability.


FORCE MAJEURE
    • We shall not be liable for any failure or delay in providing services due to factors beyond our control, including but not limited to natural disasters, strikes, technical failures, or government regulations.


PROHIBITED ACTIVITIES
You agree not to:
    • Use the Website for unlawful activities.
    • Infringe on intellectual property rights.
    • Transmit malicious software, spam, or other harmful materials.
    • Engage in fraudulent activities, including impersonation or misrepresentation.
    • Attempt to interfere with the website’s functionality or security.


LIMITATION OF LIABILITY
    • We do not guarantee uninterrupted, error-free service.
    • Our products and services are provided "as is" and "as available" without warranties of any kind.
    • We shall not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from the use of our services or products.


DISPUTE RESOLUTION
    • Any dispute arising from these Terms shall first be attempted to be resolved amicably through mediation.
    • If mediation fails, disputes shall be resolved under the jurisdiction of Muzaffarpur (Bihar) courts.


INDEMNIFICATION
You agree to indemnify and hold Ghirani and its affiliates harmless from any claims arising due to violations of these Terms.


GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Muzaffarpur (Bihar).


CHANGES TO TERMS OF SERVICE
We reserve the right to update, modify, or replace any part of these Terms at our discretion. Continued use of the Website after changes signifies your acceptance of the new Terms.


CONTACT INFORMATION
For queries regarding these Terms, reach out to us at:
📩 Email: mansijshopping@gmail.com
📞 Phone: +91-8198079511
📍 Address: Mansij Shopping Retail Solutions LLP
Saket, Nandgram, Majhaulia, Khabra, 
Muzaffarpur - 843146